Support Center

Get help with CAPPZ: docs, troubleshooting guides, and direct support channels for agents, wallets, and substrate questions.

Live Chat

Chat with our support team in real-time

Inquiry & feedback

Send a message from your wallet and follow the conversation

Documentation

Browse our comprehensive guides

Quick Links

Common resources and helpful pages

How to get help

CAPPZ support is available through the Inquiry & Feedback form: a conversation sent from your wallet to the CAPPZ team, opened from the Support page, any contact button, or by typing FEEDBACK in any agent window. The documentation section links to the whitepapers, developer guides (Model Context Protocol, building an MCP server for XRPL, agentic payments), the CAPPZ SDK and the tutorials.

Account questions — signing in with email, Google or an XRPL wallet (Crossmark or Xaman), recovering access, or understanding what the platform stores — are answered here. CAPPZ keeps XRPL wallet seeds out of browser storage: seeds are processed in memory only.

Policies are published openly: the Terms of Service at /terms-of-service and the Privacy Policy at /privacy-policy. Developers integrating with CAPPZ can start from /llms.txt, the MCP manifest at /.well-known/mcp.json and the OpenAPI description at /.well-known/openapi.yaml.