Privacy Policy

How CAPPZ handles your data: zero off-chain database, wallet-first sovereignty, and the privacy guarantees of the substrate.

Last Updated: 10/27/2026

1. Introduction

General Synthesis LLC, operating as CAPPZ.AI ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, wallet addresses, and authentication credentials
Healthcare Information: Protected Health Information (PHI) as defined by HIPAA, including medical records, appointment details, and prescription information
Financial Information: Cryptocurrency wallet addresses, transaction history, and payment information
Usage Information: Log data, device information, IP addresses, and interaction with our services
Communications: Messages, support requests, and feedback you provide

3. How We Use Your Information

We use collected information for the following purposes:

Providing, maintaining, and improving our services
Processing healthcare appointments and telemedicine services
Facilitating cryptocurrency transactions and wallet management
Communicating with you about your account and services
Ensuring platform security and preventing fraud
Complying with legal obligations and regulatory requirements
Analytics and service optimization

4. HIPAA Compliance

For healthcare-related services, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is encrypted, stored securely, and only accessed by authorized personnel. We maintain Business Associate Agreements (BAAs) with relevant third-party service providers handling PHI. Your health information will not be used or disclosed without your authorization except as permitted by HIPAA.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

Healthcare Providers: With healthcare professionals for appointment and treatment purposes
Service Providers: With third-party vendors who assist in operating our platform
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize information sharing

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure socket layer (SSL) technology, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Healthcare records are retained in accordance with HIPAA requirements and applicable state laws. Cryptocurrency transaction records are retained for tax reporting and regulatory compliance purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information (subject to legal retention requirements)
Portability: Request a copy of your data in a portable format
Opt-Out: Opt-out of certain data processing activities
HIPAA Rights: Access, amend, and receive an accounting of PHI disclosures

To exercise these rights, please contact us at privacy@cappz.ai.

9. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (though we do not sell personal information).

13. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to the transfer of your information to the United States and other jurisdictions that may have different data protection laws than your country of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

15. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

General Synthesis LLC CAPPZ.AI Texas, USA Email: privacy@cappz.ai Legal: legal@cappz.ai